Driver Onboarding Specialist Posted on 6/20/2016


As a Driver Onboarding Specialist you will be assisting our most valuable asset, our drivers, with the onboarding process. You will be working out of our University Park WeWork offices, coordinating and facilitating our drivers with their applications, questions, and concerns. The role also includes periods of recruitment, where you will be a transportation talent agent. You will be hitting the streets finding new and unique ways to engage potential drivers and encourage them to drive for Fasten. You will help us build a vibrant and robust driver community in the great city of Austin.



  • A strong communicator; you are a true social butterfly  
  • Intrinsically motivated; you like getting things done, and you’re damn good at it
  • Empathic; you are able to place yourself in someone else’s shoes
  • Patient; you are an active listener  
  • Experience in B2C sales, preferably in the mobile space



  • Assist in the sign-up process by providing face-to-face top level customer service to potential drivers
  • Trouble shoot and field all driver questions and concerns 
  • Recruit drivers in by utilizing creative and innovative techniques 
  • Be a Fasten brand evangelist



At Fasten, we believe ridesharing will be a mainstay in the future of transportation. But only after ridesharing companies make serious changes to the way they operate. For instance, charging 20% commission from drivers is unsustainable. We have a different approach. We believe in being fair to drivers while staying affordable for riders. And we believe that’s how ridesharing will grow.


Ridesharing is a vital part of the urban mobility framework and is growing exponentially. Investors around the globe have entrusted ridesharing startups with tens of billions of dollars because of their potential to usher in a new era in the way people move about in cities.

We offer a unique, ground-floor opportunity to play an important role in this exponential growth. Come join our team of successful serial entrepreneurs and help us make ridesharing more affordable for everyone.

Position: Open Position
Salary: Negotiable

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