Michael McGrail photo

Michael McGrail





Austin, Texas - United States


IT & Biotech Startup Training Services


Early Stage & Mid-stage IT Biotech & Technical Startup Training Services:Learn the following to ensure your startup’s success:- Effective “Inbound Marketing” campaign strategy- Social Media Marketing: campaign strategy - Using Free versions of Social Media Marketing Tools - Identifying your target market social media influencers - Curating social media articles - Develop & deliver 5, 10, and 15 minute podcasts - Develop & deliver 30 minute webinars - Create short two minute to three minute product demo videos with animation- Startup Founder, Entrepreneur, & Leadership Individualized Training - Based on principals from leading experts (Guy Kawasaki, Stephen Covey, David Allen, Kevin Allen, and More- Employee Performance Training - Ensure your employee know the correct “Processes” he/she need to excel at their position- Sales Training provided by former Oracle sales manager of 100 sales agents and Certified SandlerTrainer Gary Smyth (see, “http://www.saleselite.sandler.com”)Experience Overview:- Project manager, trainer (e.g., project management/productivity, social media, etc.), writer (e.g., software, and social media, etc.), and content strategy consultant.- Earned reputation for working effectively with the following stakeholders: senior management, product development, training, software developers, quality assurance, support, legal, marketing, and sales.- Ensure multifaceted complex software/social media writing and training projects are completed on time by using agile, GTD, Franklin Covey and my own project management/productivity methodologies.Writing experience spans user guides, software development guides, implementation guides, technical data sheets, on-line help, on-line presentations, policy and procedures, website articles, wiki postings, call center knowledge base articles, training presentations, training workbooks, social media, and blogging.- Strong analytical, problem solving, interpersonal communication, writing, editing, support, training, project management, leadership, sales, marketing, and presentation skills.Technical Skills: - Operating Systems (e.g., Mac OS, iOS, Windows, and Linux).- Applications: Adobe (e.g., FrameMaker, Acrobat, InDesign, Robohelp, etc.)., Microsoft Office (e.g., Word, Excel, PowerPoint, and Visio), Snagit and Confluence. Apple Application Software (e.g., iMovie, Aperture, iPhoto, Pages, Keynote, etc.), Software Development Tools (e.g., HTML, XML), CMS (e.g., PTC Windchill, Katana CMS, & Github).- Hardware (e.g., Mac, Dell PC, iPhone, iPad, etc.)- Social Media: Facebook, Twitter, Instagram, Medium, LinkedIn, & - Writing Style Guides: American Psychological Association (APA) Style Guide, Chicago Manual of Style, Microsoft Manual of Style 4th Edition, The IBM Style Guide: Conventions for Writers and Editors.

I am good at

With my expertise in adult education and education psychology I help IT people to discover that they can solve their own problems.

Skills and Expertise

Communication Leadership Training Mentoring Writing Social Media Marketing Digital Marketing Sales Technical Support Customer Service Productivity/Project Management Event Planning Webinars Podcasts Video Snippets & Career Development

Profile views: 7